made here were political decisions. for example, the architecture of the site that you couldn't browse plans until you signed in with all of your identity information because the administration wanted you to look at the net costs so that no one would claim there was sticker shock, for example. so much of this, and i think they launched on october 1st knowing there were serious problems. i mean, all the testimony up on the hill is that hhs, the obama administration, knew there were very, very serious problems with security, with systems crashing. and, yet, they went on october 1st. why? because they had been telling the public, the insurance industry, they'd been telling each other they're going to go on october 13st. i don't know what they thought was going to happen. >> cns, medicare, medicaid services, which was quarterbacking this, was reporting directly to the white house in an office managing the introduction of this plan in the white house. >> who ran that?